Love Your Home
Nuovo Progetto
Indirizzo
Fox Barn, Peper Harow, Godalming,
GU8 6BQ Surrey
Regno Unito
+44-1483410007 www.love-your-home.co.uk

Recensioni

I am extremely disappointed with both the product quality and the customer service of this company. Merely two weeks after purchasing the sofa, a portion of the fabric tore. When I approached them, they failed to acknowledge it as a manufacturing defect. It's unacceptable for a company that charges premium prices and prides itself on offering quality products. I strongly advise against buying from them.
da 6 mesi
We bought an Ottilie sofa. It’s a good shape, comfortable and we chose a lovely looking fabric from the LYH range. However, I’ve been really disappointed to find that the fabric is not colourfast. When I gently sponged a couple of marks off it, the fabric colour came off too! I now have white patches on the sofa which there is no way of fixing. LYH’s response was just to say that the fabric was dry clean only. I understand this means water might leave marks, but not that it would remove colour - any fabric used for a sofa should be colourfast surely! Such a shame, the company’s styles and fabrics are lovely but this has put me off.
da 5 mesi
We ordered the Gianni sofa bed and were able to get it delivered before Christmas which was a massive help as we have family staying. The delivery was very punctual as well - we were given a 3 hour window and they got to us 1.5 hours into the window, ideal! We did have a bit of trouble trying to decipher the assembly instructions but rang in and Peter was able to point us in the right direction and even sent a digital copy so we could zoom in on the details. Whenever we got in contact with the team they were always a delight to deal with and we’d like to say thank you to all of them for helping us get our new Sofabed in and together in time for Christmas.
da 3 mesi